Why is my refund on hold it's been * in half months since I filed

GetHuman637556's customer service issue with IRS from April 2018

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Help with my IRS issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
GetHuman637556's next move: have a IRS rep call.
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The issue and preferred resolution, in GetHuman637556's own words:
The problem I ran into: Why is my refund on hold it's been * in half months since I filed
I trust that IRS will make this right and come up with a resolution that is fair.
Help with my IRS issue
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IRS

Customer service issue
Reported by GetHuman637556
Apr 28th, 2018 - 3 mons ago
I have an issue with IRS too
Not resolved
Seen by 2 customers so far
Similar issue to 8984 others
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Timeline
GetHuman637556 started working on this issue
Apr 28th 3:36pm