What steps do I need to Take to receive my refund

GetHuman621049's customer service issue with IRS from April 2018

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The issue in GetHuman621049's own words
The problem: What steps do I need to Take to receive my refund
GetHuman621049 did not yet indicate what IRS should do to make this right.
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IRS

Customer service issue
Reported by GetHuman621049
Apr 26th, 2018 - 7 mons ago
I have an issue with IRS too
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Seen by 1 customer so far
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Timeline
GetHuman621049 started working on this issue
Apr 26th 1:41pm