I was told upon arriving that it would be ** minutes to seat my party of *. They said f...

GetHuman5870690's Complaint issue with IHOP Restaurants from March 2021

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The issue in GetHuman5870690's own words
I was told upon arriving that it would be ** minutes to seat my party of *. They said for me to wait in the car & they would call me when my table was ready. After ** minutes and no phone call, I went back in. The hostess said they was a problem with orders going to the kitchen. She said she could only say that it would be a ** minute wait even though it could be a lot longer. I asked for a manager to get clarification. He said that he could seat us but he said it would be over an hour for us to get food due to online orders taking priority since they were already put in. I couldn't believe he didn't care about all of the people waiting or his waitstaff not having the opportunity to make tips. So by then I had been there ** with my father who is diabetic. We were so frustrated with how unorganized IHOP was we left and went to Cracker Barrel.

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IHOP Restaurants

Complaint issue
Reported by GetHuman5870690
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 122 others
0 customers following this

Timeline

GetHuman5870690 started working on this issue
Mar 21st 3:00pm

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