Hi there! *I am trying to contact corporate regarding an employee at the Grand Forks, N...
GetHuman-phsnowi's customer service issue with IHOP Restaurants from February 2019
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Hi there! *I am trying to contact corporate regarding an employee at the Grand Forks, ND iHOP. They have a Night Shift Manager, somewhat recently promoted, named Christina Claire. I, myself, was employed there for all of one week earlier in the year, and my boyfriends (two of them, we are polyamorous, to avoid confusion.) Iyan Quick, and Jason Utley have been employed under her. Jason no longer is, but Iyan is still. I have had continual issues with Christina (as a customer) since quitting. It is now bordering on harassment, and I have confronted her directly, but it was to no avail.When Jason worked there she would constantly tell him how useless I was and how I “didn’t want to work” because of my short employment under her, even tho it wasn’t a statement that corroborated with my personal life, it was still a defaming statement to a man I was dating. She also would bring information about Jason’s behaviors at work, and things she would learn about his and our personal life at work. to his estranged ex wife just to stir up stuff in his life. Since Jason has ceased to work there, she has taken up the same behaviors with Iyan, including going as far as telling him last night (which is where I’m drawing the line), that I am “making him look bad as an employee”, because I was physically assaulted out of town last night and called the GM (not Christina, Natasha), and informed her I was dealing with filing a police report and had the car Iyan needed so he’d be about an hour late. Christina told him upon his arrival told him that I was “rude to both herself and Natasha”, even tho I haven’t even spoken to Christina since Jason terminated his employment under her, and my discussion with Natasha was anything but rude. She also made false claims that iHOP has called me and I’ve refused to hand Iyan the phone because they called once while Iyan was driving to work to see if he was coming due to weather, and I answered and informed them we were just around the corner, and they said okay and hung up. Natasha, the GM, has her hands so tied with employees, and simply doesn’t seem to care about issues like this, but the fact of the matter is, if someone is being promoted to mangerial positions, they should have the level of professionalism to not be harassing their cooks about their personal life, relaying things about her employees to non-employees who then go out of their way to impose upon the private life of her employees and their partners, and saying insulting, demeaning, and defaming, untrue things about her employees or their partners, especially if that partner is ALSO a former employee and she’s speaking falsely about that experience as well. IHOP WAS my favorite restaurant in town. It’s the only place to get turkey bacon. I was the one who recommended both of my boyfriends apply there, because their former shift manager who worked there for YEARS was a lovely person who made work and eating there a homey and enjoyable experience. But now I legitimately feel like I cannot even go into the restaurant for as much as a take out order, because Christina or Natasha are always there at least one at a time, if not both. Iyan has voiced being concerned over retaliation from Christina for me sending this email, but I just really don’t feel like this is an issue that should be being had, especially since it’s BOTH managers behaving in such a way, and it leaves both myself as a customer, and Iyan as an employee with nowhere to safely turn to have the issue solved. This has been going on for months, and my attempts to both confront it myself, as well as simply ignore it and hope it passes, both seem futile. I’m exhausted with it constantly popping up during my personal time, I’m sick of Iyan having new terrible things to say about his job experience any time she’s actually at work, and quite frankly, I’m sick of not being able to go to a restaurant with TURKEY BACON (lol). Please help!*Thank you for your time.
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