Xmas Eve, here in Plano TX I received the worst experience ever. I've been a regular cu...

GetHuman-arielpog's customer service issue with IHOP Restaurants from December 2018

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The issue in GetHuman-arielpog's own words
Xmas Eve, here in Plano TX I received the worst experience ever. I've been a regular customer for the past * years at this location myself and my spouse were here and my order came half completed. The waitress had an rude attitude because I sent my order back to be completed. I asked to speak with the manger whom after another ** minutes finally arrived. The Manager claimed he was in the kitchen cooking, I didn't understand that because their only about * tables with other customers. *I had ordered the build your omelet with pancakes, the omelet came out in normal time, the pancakes took an additional ** minutes. After I explained to the waitress I wanted a fresh order her attitude was so unappealing and inappropriate. I immediately asked for the Manager whom as I stated earlier wasn't available for ** minutes. John was the Manager this was at the Plano Pkwy location, In Plano TX.

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IHOP Restaurants

Customer service issue
Reported by GetHuman-arielpog
Dec 25th, 2018 - 3 years ago
Fixed
Seen by 16 customers so far
Similar issue to 144 others
0 customers following this
Items needed
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Timeline

GetHuman-arielpog started working on this issue
Dec 25th, 2018 1:16am
GetHuman-arielpog indicated the issue is not fixed yet.
Dec 28th, 2018 1:47am
GetHuman-arielpog indicated the issue is not fixed yet.
Dec 28th, 2018 1:48am

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