We arrived at ihop on Crestwood Blvd Birmingham al on our way from hospital back home t...

GetHuman737103's customer service issue with IHOP Restaurants from June 2018

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The issue in GetHuman737103's own words
We arrived at ihop on Crestwood Blvd Birmingham al on our way from hospital back home to Florence al we love ihop and first time eating at this ihop , well we stood at front ** minutes and no one would even speak to us nothing maybe cause we were white cause black lady came in and they greeted her sat her right done even tried to ask for help nothing I'm sorry but I feel we were discrimated against because of my family being white and racist is for every color or nationality if this happened to a black family or other nationality or color this would be a instant lawsuit and I have never felt so hurt embarrassed and upset uncomfotable and ecspecaily at a Ihop a huge company and to stand there while no one even said a word and others in restaurant watching and talking to employees and it wasn't that busy and everyone standing around but ignoring us then coming up quickly to seat the black lady knowing we have been waiting for so long and wouldn't even answer us . We were leaving not like it mattered and finally someone helped us and kids were starving so we are but treated so disrespectful . It should not matter color or nationality money spends same and deserve respect my kids didn't deserve it either. So sad yet angry I am not racist period but being white you can't say anything without a issue but enough

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IHOP Restaurants

Customer service issue
Reported by GetHuman737103
Jun 1st, 2018 - 3 years ago
Seen by 3 customers so far
Similar issue to 547 others
0 customers following this
Items needed
Name on the reservation


GetHuman737103 started working on this issue
Jun 1st, 2018 12:55am
GetHuman737103 indicated the issue is not fixed yet.
Jun 2nd, 2018 2:34am