On October **th I was at the Hyatt in. Malta*Saratoga Springs NY. I was on.the *th floo...

GetHuman-angielin's customer service issue with Hyatt Hotels and Resorts from November 2018

72 similar
0 following
Help with my Hyatt Hotels and Resorts issue
Next: our robot will wait on hold for GetHuman-angielin to get a Hyatt Hotels and Resorts rep on the line!
Always use the GetHuman Phone tocall Hyatt Hotels and Resorts. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-angielin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-angielin may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-angielin's own words
On October **th I was at the Hyatt in. Malta*Saratoga Springs NY. I was on.the *th floor and when I stepped into the elevator the door started to shut and slam me in my eye socket, I saw stars and got dizzy. When I came to the lobby the bone above my eye already started to swell. The desk worker says it doesn't look to bad and I told him he better get that checked cause if it had been a child or elderly person it could have been disastrous. I asked him for a bag of ice and went to my destination with a severe headache. I currently have a concussion.from a car accident so this was a very bad problem added to my existing concussion. In any case the next morning a woman asked me if I had the eye issue and she wrote a report and offered me some beverages for the ride home. I have contacted several different e-mails with a photo of my eye with no response. The bone above my eye still hurts to the touch and my doctors were very upset about the incident and said I should have gone to the hospital. I believe I should receive a refund for the cost of the hotel room at the least. Sincerely Linda Marshall pictures attached
GetHuman-angielin did not yet indicate what Hyatt Hotels and Resorts should do to make this right.
I have an issue with Hyatt Hotels and Resorts too
How GetHuman-angielin fixed the problem
We are waiting for GetHuman-angielin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hyatt Hotels and Resorts's attention and get better help faster. Tap below to get started.
Having Hyatt Hotels and Resorts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hyatt Hotels and Resorts email you?
This email address isn't valid
Follow this issue
See how GetHuman-angielin fixes it.
This email address isn't valid

Hyatt Hotels and Resorts

Customer service issue
Reported by GetHuman-angielin
Nov 1st, 2018 - a mon ago
I have an issue with Hyatt Hotels and Resorts too
Not resolved
Seen by 3 customers so far
Similar issue to 72 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-angielin started working on this issue
Nov 1st 9:33pm