Purchased ****** from KBE Redmond, OR.*Unit scalped horribly on the right side. KBE sen...

GetHuman-jwstbt's customer service issue with Husqvarna from June 2020

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Purchased ****** from KBE Redmond, OR.*Unit scalped horribly on the right side. KBE sent their mobil mechanic (* times) to no avail.*Parked all winter. Took it to the Husky mechanic at Coastal Farm & Ranch Redmond, OR who spent another * hours trying to fix the mower and bagger. Husky Rep told Joe (mechanic) that they have had a lot of problems with this model and sent parts to fix it. Bagger broke the housing where it attached to the welded deck within the first hour of operation. Bagger shoot kept falling out of the bagger. They replaced the upper portion of the shoot and rubber gasket at the joint to the bagger.*Unit, now with ** hours on it still scalps on the right side and bagger still won't stay attached to the mower deck. The mechanic, Joe, suggested drilling six holes in the deck and putting self tapping screws through the bagger mount so it can't fall off. Shouldn't be my problem to fix.... If I had waited three weeks I could of had a Kabota, and I'm now **** sorry I didn't.*I'm all tired of this ****. I'm ** and paid near $****.** for this piece of ****. I'm ready for them to come get it and bring me something else.*I've got friends in Lowes and they haven't had anywhere near this amount of trouble with their cheapest husky.

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Husqvarna

Customer service issue
Reported by GetHuman-jwstbt
Jun 23rd, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 172 others
0 customers following this
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Timeline

GetHuman-jwstbt started working on this issue
Jun 23rd, 2020 8:40pm
GetHuman-jwstbt indicated the issue is not fixed yet.
Jun 24th, 2020 1:18am

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