It's not fixed* have never heard from Hunter in any way!!!

GetHuman820120's customer service issue with Hunter Fans from June 2018

Help with my Hunter Fans issue
We need a replacement switch, that attaches to the wall switch - not the *$%*% fan, to turn the fan on and off. That's it! ... My husband is ** years old, with a detached retina and cannot climb up to look for your stupid model number. Why? because we don't need it. What we need is the little replacement ****s, for the fan control. NOT the **** fan. We bought two ****s, from Lowe's and neither worked. We have emailed you, called, you, on both numbers, had our phone tied up for close to an hour only to have the connection ring once, and then go to busy signal and then a disconnect. What a (not) great company you all are. I'm sorry I ever purchased anything from you. Oh, yes, and if you're in the area, please do come by and read the model number, that we don't need but you won't help us without it.
We went to Lowe's, purchased two different switches, neither work. Both say that they WILL work, but they don't.
They need to send me the proper switch to go on the swith plate - I don't need a new fan - yet.
This fan - ** years. One small request for help and zip!
Help with my Hunter Fans issue
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Hunter Fans

Customer service issue
Reported by GetHuman820120
Jun 25th, 2018 - 2 mons ago
I have an issue with Hunter Fans too
Fixed
Seen by 9 customers so far
Similar issue to 29 others
0 customers following this
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Timeline
GetHuman820120 started working on this issue
Jun 25th 9:47pm
GetHuman820120 indicated the issue is not fixed yet.
Jun 25th 11:11pm
GetHuman820120 indicated the issue is not fixed yet.
Jun 25th 11:11pm
GetHuman820120 indicated the issue is not fixed yet.
Jun 25th 11:15pm
GetHuman820120 indicated the issue is not fixed yet.
Jun 26th 11:52pm
GetHuman820120 indicated the issue is not fixed yet.
Jun 26th 11:52pm
GetHuman820120 indicated the issue is not fixed yet.
Jun 29th 2:24am
GetHuman820120 indicated the issue is not fixed yet.
Jun 29th 2:27am