Got plastic ID card. it says "Dental included" In brochure (Humana Gold Plus H...
GetHuman1691432's customer service issue with Humana from December 2018
Help with my Humana issue
Next: our robot will wait on hold for GetHuman1691432 to get a Humana rep on the line!
Always use the GetHuman Phone tocall Humana. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1691432's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1691432 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman1691432's own words
Got plastic ID card. it says "Dental included" In brochure (Humana Gold Plus H****-***-Annual Notice of Changes Page ** says routine dental services are covered. Page ** seems to say "not available with your plan". I am confused.*QUESTION: what are "routine dental services and where can I find a written explanation?* Also for these routine dental services-in network, out of network or both?**New question: If I go to COSTCO for hearing aids would they be covered up to the plan?
GetHuman1691432 did not yet indicate what Humana should do to make this right.
I have an issue with Humana too
How GetHuman1691432 fixed the problem
We are waiting for GetHuman1691432 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.