Got plastic ID card. it says "Dental included" In brochure (Humana Gold Plus H...

GetHuman1691432's customer service issue with Humana from December 2018

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The issue in GetHuman1691432's own words
Got plastic ID card. it says "Dental included" In brochure (Humana Gold Plus H****-***-Annual Notice of Changes Page ** says routine dental services are covered. Page ** seems to say "not available with your plan". I am confused.*QUESTION: what are "routine dental services and where can I find a written explanation?* Also for these routine dental services-in network, out of network or both?**New question: If I go to COSTCO for hearing aids would they be covered up to the plan?
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Humana

Customer service issue
Reported by GetHuman1691432
Dec 4th, 2018 - a mon ago
I have an issue with Humana too
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Timeline
GetHuman1691432 started working on this issue
Dec 4th, 2018 11:13pm