I have never been able to get online with you. Username and*or password does not work...

GetHuman-eischend's customer service issue with Humana from June 2018

Help with my Humana issue
The issue in GetHuman-eischend's own words
I have never been able to get online with you. Username and*or password does not work and when the security questions come up to change either one or both I am not familiar with the questions (not the ones I selected) and can't continue. Is there a way to cancel my online registration so I can start over with the process?
GetHuman-eischend did not yet indicate what Humana should do to make this right.
I have an issue with Humana too
How GetHuman-eischend fixed the problem
In my case, I was trying to log onto Humana.com. A phone call to an agent told me I was going to the wrong place. So I went to mybenefits.com and nowe at am Humana online with no problerm making payhments, looking at claims, etc.
Please help with my Humana issue
Do you have a customer issue as well?
We can help you get Humana's attention and get better help faster. Tap below to get started.
Having Humana issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Humana email you?
This email address isn't valid

Humana

Customer service issue
Reported by GetHuman-eischend
Jun 1st, 2018 - 7 mons ago
I have an issue with Humana too
Fixed
GetHuman-eischend shared how to fix
Seen by 6 customers so far
Similar issue to 134 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman-eischend started working on this issue
Jun 1st 2:02pm
GetHuman-eischend indicated the issue is not fixed yet.
Jun 1st 3:08pm
GetHuman-eischend confirmed the issue is fixed. Hooray!
Jun 2nd 3:50pm
GetHuman-eischend confirmed the issue is fixed. Hooray!
Jun 2nd 3:51pm