I am trying to create a Hulu account, it says my zip code doesn’t match the biling addr...

GetHuman3844901's Account Access issue with Hulu from October 2019

Help with my Hulu issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3844901's own words
I am trying to create a Hulu account, it says my zip code doesn’t match the biling address. However, that is the correct zip code.

GetHuman3844901 did not yet indicate what Hulu should do to make this right.

How GetHuman3844901 fixed the problem
I tried to call first to fix the issue. The girl I spoke to said her manager said there was nothing they could do for me. The manager said I needed a different payment method. I don’t recommend calling their customer support because they did not help. They made me feel like they didn’t want me as a customer and did not try to resolve the issue.*I then chatted with the Hulubot. The person I chatted with contacted the accounting department. It took about ** minutes but they were able to sign me up. They had me use PayPal instead of my card and they approved it on their end. *The manger who said there was nothing that could be done was wrong. I have an account now. If I had listened to that manager they would have lost a customer.
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Hulu

Account Access issue
Reported by GetHuman3844901
Oct 28th, 2019 - 2 years ago
Fixed
GetHuman3844901 shared how to fix
Seen by 17 customers so far
Similar issue to 50198 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account

Timeline

GetHuman3844901 started working on this issue
Oct 28th, 2019 10:08pm
GetHuman3844901 indicated the issue is not fixed yet.
Oct 28th, 2019 10:44pm
GetHuman3844901 indicated the issue is not fixed yet.
Oct 28th, 2019 10:44pm
GetHuman3844901 indicated the issue is not fixed yet.
Oct 28th, 2019 10:44pm
GetHuman3844901 indicated the issue is not fixed yet.
Oct 28th, 2019 10:44pm
GetHuman3844901 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 2:42am

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