My name is Toni Krone I have not one time ever used the Hulu application that I have be...

GetHuman-tonktayk's customer service issue with Hulu from October 2019

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The issue in GetHuman-tonktayk's own words
My name is Toni Krone I have not one time ever used the Hulu application that I have been paying for for almost a year now I believe it was in February **** in which I was given Hulu for free they said with my Sprint phone number which was stolen and I have not had months now and I had an appointment with my institution my bank institution on Friday and I was just going over all of the charges that are recurring and I noticed that I've been paying $*.** every month to your company and I have not one time used your services I would like to be compensated and immediately stop all and any charges to my account card ending in **** Please Cancel this recurring monthly charge please .I do not know why I'm being charged by your business because I don't have a Hulu account. My purse was stolen & everything in it. I'm assuming that somebody tried to use my information & created an account with Hulu unbeknownst to myself because of the charge being recurring I really was not aware of it until like I said I had my appointment on Friday with my banking institution at Bank of America and I just now am looking at the papers and I've noticed that I've been charged $*.** every single month by your company and I don't use Hulu I have never logged into Hulu I've never created an account with Hulu or ty**I don't even believe I ever signed up to take advantage of the free trial offered by sprint. Nothing I need this taken off my account I need to stop this from happening right now as well as I would like to be compensated for every single month because I had no clue that this was being used or my information was being used I swear to God I don't use Hulu I have yet to ever log into a Hulu account on any of my devices if you can please contact me my contact phone number is ***-***-**** my name is Toni Krone and my email is : ******@***.com *Please call*or contact me via email so this matter can be resolved immediately Thank You, *Toni Krone

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Hulu

Customer service issue
Reported by GetHuman-tonktayk
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 50084 others
0 customers following this

Timeline

GetHuman-tonktayk started working on this issue
Oct 27th, 2019 3:23am
GetHuman-tonktayk indicated the issue is not fixed yet.
Oct 29th, 2019 6:32am
GetHuman-tonktayk indicated the issue is not fixed yet.
Oct 30th, 2019 3:25am
GetHuman-tonktayk indicated the issue is not fixed yet.
Oct 30th, 2019 5:02am
GetHuman-tonktayk indicated the issue is not fixed yet.
Oct 30th, 2019 5:02am
GetHuman-tonktayk indicated the issue is not fixed yet.
Oct 30th, 2019 8:40am

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