Hello I am writing in hopes of receiving a refund for the charges of a hulu account I d...

GetHuman3852566's customer service issue with Hulu from October 2019

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The issue in GetHuman3852566's own words
Hello I am writing in hopes of receiving a refund for the charges of a hulu account I didn't know existed. I called in a bit ago and spoke to a customer service rep whom refunded * charges of $**.** each with I am happy about however, I checked my bank account and saw that I was billed $**.** * times and not *. Additionally, I was billed an initial charge of $**.**. *I am asking for a refund because I do not use hulu and never consented to these charges. Also, I am confused as to why it was billed twice a month in July and September. *When I noticed the charges over a month ago, I contacted Amazon's customer support and I thought they had canceled the automatic payments but I see that was not the case. *The account is cancelled now but I would still like a refund for the *th payment of $**.** and the *st payment of $**.**. Thank you

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Hulu

Customer service issue
Reported by GetHuman3852566
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 50265 others
0 customers following this

Timeline

GetHuman3852566 started working on this issue
Oct 30th, 2019 8:28am
GetHuman3852566 indicated the issue is not fixed yet.
Oct 30th, 2019 4:26pm