I recently was using you website, when an ad for a horror film came up. I do not recall...

GetHuman-e_nicki's customer service issue with Hulu from March 2019

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The issue in GetHuman-e_nicki's own words
I recently was using you website, when an ad for a horror film came up. I do not recall signing anything agreeing to see jarring, horrifying content. I avoid such content due to PTSD and I do not appreciate that so many entertainment service providers display such content without a second thought. I should not have to avoid all media because of one genre. Is there any way you can stop airing such ads? any sort of setting I can input?
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Hulu

Customer service issue
Reported by GetHuman-e_nicki
Mar 26th, 2019 - 24d ago
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GetHuman-e_nicki started working on this issue
Mar 26th 4:24pm