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The issue in GetHuman-tuazonis's own words
Had the ** cent a month promotion for Hulu and then did a trial for live tv through my television was not given any sort of details about the impact it would have on my current plan. It completely changed it. The wording on the television made it sound like it was an add on. Now I cannot return to the former price. This is really discouraging, I felt as if details were not given. I paid the ** cent a month plan for the year in full and now I have nothing. It’s like Hulu just took the money from that payment.
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