WHY ARE YOU NOT SUPPORTED ON EXPLORER? I MAY HAVE TO CANCEL MY SUBSCRIPTION IF YOU CAN...
GetHuman2232578's customer service issue with Hulu from February 2019
Help with my Hulu issue
First: share to improve GetHuman2232578's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Hulu help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2232578 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman2232578's own words
WHY ARE YOU NOT SUPPORTED ON EXPLORER? I MAY HAVE TO CANCEL MY SUBSCRIPTION IF YOU CAN'T PLAY ON EXPLORER AS I DO NOT HAVE AN APPLE COMMUPTER AND DUE TO IT BEING A WORK COMPUTER I AM STUCK WITH WHAT THEY DOWNLOAD AND THEY WILL NOT LET ME DOWNLAOD CHROME OR FIREFOX, I HAVE TRIED BUT DO NOT HAVE ADMIN PRIVILIDGES.. I WILL GIVE YOU A FEW DAYS BEFORE I CANCEL IF YOU DONT WANT TO INCLUDE EXPLORER IN YOUR OPERATIOBNG SYSTEMS. ALSO IT SEEMS LIKE YOU MIGHT BE A BIT RACIST, I'M WONDERING WHY ALL THE SHOWS THAT I AM SEVERAL SEASONS INTO WATCHING WITH BLACK CHARACTERS DO NOT SHOW UP IN "MY STUFF" iT ONLY BRINGS UP SHOWS WITH WHITE PEOPLE THAT I HAVE NEVER EVER WATCHED. SO WHY THE **** ARE SHOWS I DON'T WATCH AND HAVE NO INTEREST IN SHOWING UP IN "MY STUFF" AND THE SHOWS I AM WATCHING I HAVE TO DO A SEARCH FOR?*****IM HIGHLY FRUSTERATED WITH YOUR SERVICE RIGHT NOW, HOPEFULLY YOU CAN WORK THINGS OUT!*****tHANK YOU**SUSAN
GetHuman2232578 did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman2232578 fixed the problem
We are waiting for GetHuman2232578 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hulu customer problems.