I have been enjoying Hulu for some time and there has been a period of time where I did...

GetHuman-rpmoberg's customer service issue with Hulu from January 2019

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The issue in GetHuman-rpmoberg's own words
I have been enjoying Hulu for some time and there has been a period of time where I did not want or have a subscription because of my not being able to afford it. I received a notification saying that my subscription was canceled because of insufficient funds and that's fine. However, upon putting money into my bank account, Hulu automatically charged me even though I was told that it was canceled. I thought that since it was canceled, it would remain that way until I set it up to be otherwise but it charged me as soon as it could. As much as I like using hulu, I didn't want to spend my money on it at this time. I fully intend to purchase another subscription but would rather it be by my choosing and not automatic withdrawal. If I could get a refund and a canceled subscription (for now) I would appreciate it.
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Customer service issue
Reported by GetHuman-rpmoberg
Jan 15th, 2019 - a mon ago
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GetHuman-rpmoberg started working on this issue
Jan 15th 6:15pm