hi I use to have a account with you guys. its been a few years or more so I forgot the...
GetHuman1958961's customer service issue with Hulu from January 2019
Help with my Hulu issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1958961's own words
hi I use to have a account with you guys. its been a few years or more so I forgot the password. I tried doing the password reset but after a hour of no emails I tried making a account it is saying my email address already exists with a account. can you help me get my password reset or clear my email address so I can make a new account? the email address im putting down to respond back with is the email that says it has a account already. also tried email recovery but the card that I had on file I haven't had for a couple years so I don't have the info for that card information.
GetHuman1958961 did not yet indicate what Hulu should do to make this right.
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How GetHuman1958961 fixed the problem
Get ahold of Hulu and have them email you a reset link
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