GetHuman1955917's customer service issue with Hulu from January 2019
Help with my Hulu issue
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1955917's own words
Set up an account ... I cannot set up an account. I am told my email address *****@***.com is already on file, but I cannot log in using it and the password reset email is never received (yes, I checked spam). It seems to be from a signup attempt I made years ago. Can you release that dead email address so that I can sign up anew, or send me a password reset link?
GetHuman1955917 did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman1955917 fixed the problem
I reached customer service by phone. My first call was on a Sunday when (I assume) they were not open, but nothing on the recording said so, just to go to the website for help. But without an account you can't get any help from the website. A recording saying "Call Back Monday after * AM" (or whatever) would have been very helpful.
Please help with my Hulu issue
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