Need to cancel free trial of Hulu. My sister took my card and used it ** days ago and I...

GetHuman-janine_r's customer service issue with Hulu from December 2018

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The issue in GetHuman-janine_r's own words
Need to cancel free trial of Hulu. My sister took my card and used it ** days ago and I need to make sure it’s shht down whatever email she used. I can’t seem to find out what email she used or which card she used. But she did. So if someone can cancel it today I’d appreciate it. I’ve tried putting in all my forms of payment on your web site but can’t seem to figure it out.i can’t figure any of it out. All I know is If my card is charged I’ll be upset. I don’t know the email account assosiated with how she signed in on the tv. Maybe she used her name as the name on my card. Not sure. It’s quite a show and I’m upset about it. Any cards of mine used to sign up with a free month of hulu is not authorized by me. So whatever my name has to do with anything Hulu, please cancel. It was either an AMEX card, or MasterCard. Maybe visa not sure. Maybe under sarah Hollimon. I’ve tried every thing. Please just help me cancel it so my cards not charged today. My phone isn’t working so I can’t take calls at the moment. Only reason for the email today.

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Hulu

Customer service issue
Reported by GetHuman-janine_r
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 32827 others
0 customers following this
Items needed
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Last 4 digits of Social Security number
Email address on the account
Phone number on the account

Timeline

GetHuman-janine_r started working on this issue
Dec 26th, 2018 9:29pm

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