I was trying to sign up for a free trial of live tv. When I went to sign up, I clicked...

GetHuman1672911's customer service issue with Hulu from December 2018

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The issue in GetHuman1672911's own words
I was trying to sign up for a free trial of live tv. When I went to sign up, I clicked "Sign in with Facebook". I had forgotten I have two emails connected to Facebook so I accidentally created a new account and I didn't realize. So when the live tv didn't show up, i thought I did something wrong and tried again by email. I cancelled the free week with the account I actually use because it just wasn't my thing. Then I noticed a charge on my account for live tv and figured out what the problem is. The email that it was using from Facebook (*****@***.com) I don't even have access to anymore. My current email is *****@***.com and is my actual account. So I'm hoping to get a refund becuase I don't use that account. Thank you!
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Customer service issue
Reported by GetHuman1672911
Dec 2nd, 2018 - 6 mons ago
I have an issue with Hulu too
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Seen by 4 customers so far
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GetHuman1672911 started working on this issue
Dec 2nd, 2018 12:21pm