I tried to log in to my account a while back and the account had been hacked and email...
GetHuman1662063's customer service issue with Hulu from November 2018
Help with my Hulu issue
Next: our robot will wait on hold for GetHuman1662063 to get a Hulu rep on the line!
Always use the GetHuman Phone tocall Hulu. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1662063's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1662063 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1662063's own words
I tried to log in to my account a while back and the account had been hacked and email was changed. My email that I created the account with is *****@***.com but the email I got when I checked the “forgot my email” page was *****@***.com*I called initially and was told that there was nothing that could be done in Hulu’s side so I called my bank and got that card frozen and a new one sent out, but I’m still receiving charges on my new card number somehow so I would like access to MY account so I can delete it.
GetHuman1662063 did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman1662063 fixed the problem
We are waiting for GetHuman1662063 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.