I’m sure there are thousands of us that were unable to join for the massively promoted...

GetHuman-evanrpre's customer service issue with Hulu from November 2018

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The issue in GetHuman-evanrpre's own words
I’m sure there are thousands of us that were unable to join for the massively promoted, ** cent per month for a year deal.**I tried for * days but all three Hulu phone numbers I called repeatedly, did not allow for customers to either hold for a human or even leave a voicemail. When I reached someone AFTER the promotion ended, I was informed that was just too bad. I pressed the issue, and off she went to see what could happen to accommodate our household. Nothing could be accomplished, was the result.**So Hulu has outgoing messages stating they were aware of our inability to actually take advantage of the deal, and now won’t honor the promo. It’s offensive and lacking integrity.**The Customer. Service gal also discussed how attempting to join Hulu via my cell was partially the problem. How in the world would anyone know this? Hulu sent me endless emails regarding the promotion. Nothing mentioned using one’s computer, as opposed to one’s cell.**This is an opportunity to do the right thing. Some people still function under a code of doing what’s right. Hulu has already shown me its true colors but let’s see how Hulu handles this email!**Thanks for your time-**Evan R Press

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Customer service issue
Reported by GetHuman-evanrpre
Nov 28th, 2018 - 4 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 30774 others
0 customers following this


GetHuman-evanrpre started working on this issue
Nov 28th, 2018 3:34pm

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