On *****:**** I called Hulu , I asked to end my account at end of paid month and assoc...

GetHuman-jeccamoo's customer service issue with Hulu from November 2018

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The issue in GetHuman-jeccamoo's own words
On *****:**** I called Hulu , I asked to end my account at end of paid month and associate ended account immediately even after she said I had * weeks left . When I called back to let Hulu know that I could not watch tv and account was stopped , I was told there was nothing they could do , no credit etc. I asked if they could please turn back service until it ends in * weeks ? I was told no although I had paid for a month , please solve this . Is there any incentive? Again I paid for a month and asked to have it shut off Whrn month was over , associate reassured me that my account would not be turned of for another * weeks , then due to lack of experience turned off account. I was told by next associate that she was supposed to put it in pending status and closed it prematurely. Tasty is stealing from consumer , I paid for services that were not rendered. Please pull the call and listen to it . If this is not resolved I will contact BBB and file report with local authorities, I am told it is theft and calls can be pulled . **Jessica Oliver****-***-****
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Customer service issue
Reported by GetHuman-jeccamoo
Nov 28th, 2018 - 9 mons ago
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GetHuman-jeccamoo started working on this issue
Nov 28th, 2018 4:47am