I received the *.** a month deal & successfully redeemed it. Problem was I could only s...

GetHuman1637747's customer service issue with Hulu from November 2018

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The issue in GetHuman1637747's own words
I received the *.** a month deal & successfully redeemed it. Problem was I could only sign in to my account on phone app. When I tried logging into my account on XBox*PS* wanted me to sign up again. So I deleted my account & tried all over again & now says I’m ineligible. I’m pretty sure it’s because my card & email is on file already (even tho promo says offer valid for new & some returning customers) but thing is I’ve never really had my own Hulu account. Has always been family members using my info. Please help me with this issue. Thank you for your time
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Hulu

Customer service issue
Reported by GetHuman1637747
Nov 27th, 2018 - 9 mons ago
I have an issue with Hulu too
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Seen by 5 customers so far
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman1637747 started working on this issue
Nov 27th, 2018 5:13pm
GetHuman1637747 confirmed the issue is fixed. Hooray!
Nov 27th, 2018 9:29pm