I contacted Hulu through the online chat about why I was being charged twice for everyt...

GetHuman-catschro's customer service issue with Hulu from November 2018

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The issue in GetHuman-catschro's own words
I contacted Hulu through the online chat about why I was being charged twice for everything, I was charged $*.**, $*.** (which was refunded but then taken right back out again) and $** (the $** twice). The woman I talked to said she didn’t even see a $** charge on my account but it is most definitely on my bank statement on my mobile banking app. I’m now -$** and would like to know why I’m being charged so many times, and for so much money. I had two active accounts, and asked her to close one of them which she said she did but obviously it was not done? I have just started a new job and can not afford a $*** overdraft fee. Please help me because I’m kind of having a panic attack after just looking at my bank statement after a month of not even having money to spend on myself at all. Thanks.
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Customer service issue
Reported by GetHuman-catschro
Nov 22nd, 2018 - 10 mons ago
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GetHuman-catschro started working on this issue
Nov 22nd, 2018 11:33am