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Before contacting them, items GetHuman1578653 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1578653's own words
I have tried signing into my Hulu and It won't work. I went online and recovered my account by typing in the last * of my card number and it let me on and even let me change my password and i also canceled my subscription. When I go to log into my account to try and watch tv it won't let me on it and tells me my information is incorrect when I know it is not. I have not been able to get onto my account for the last * months but yet my account is being charged! This is ridiculous!
GetHuman1578653 did not yet indicate what Hulu should do to make this right.
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