I am trying to cancel my account as I have no need for the service anymore. *However, I...

GetHuman1473658's customer service issue with Hulu from November 2018

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The issue in GetHuman1473658's own words
I am trying to cancel my account as I have no need for the service anymore. *However, I am unable to login to my account. When I recovered the email on my account via the credit card verification , I found out that the email my ex signed up for the service with was *****@***.com, not *****@***.com. I tried to send a recovery email link to both addresses, but did not receive one, and I do not know the password. I have all of the payment information that my card is being charged every month and would like to know how I can login to the account and*or cancel the subscription.**Thank you in advance for your assistance,
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Hulu

Customer service issue
Reported by GetHuman1473658
Nov 2nd, 2018 - a mon ago
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GetHuman1473658 started working on this issue
Nov 2nd 9:34pm