We recently upgraded to Hulu live and now my boyfriend is unable to watch any version o...

GetHuman1373894's customer service issue with Hulu from October 2018

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The issue in GetHuman1373894's own words
We recently upgraded to Hulu live and now my boyfriend is unable to watch any version of Hulu at all (including Live Hulu) while he is working up on the slope (currently there now) even on his iPad because it isn't in the registered postal code area. He works up on the North Slope for * weeks at a time. I have also just been informed that we aren't able to watch Hulu when out of state? What happens when we go on vacation and want to watch our shows on the iPad or computer? I never had this issue until I got Live Hulu. How do we fix this issue and still keep Live? I understand maybe Live Hulu not working when the zip code is out of the registered area, but I am confused when it comes to watching TV shows and etc. that are not live.
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Customer service issue
Reported by GetHuman1373894
Oct 19th, 2018 - 3 mons ago
I have an issue with Hulu too
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GetHuman1373894 started working on this issue
Oct 19th, 2018 3:51am