I am experiencing consistent "jitter" on NBC "DVR" programs. I use the DVR to capture...
GetHuman1367367's customer service issue with Hulu from October 2018
7 views | 25616 similar | 0 following
Help with my Hulu issue
First: share to improve GetHuman1367367's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1367367 to get a Hulu rep on the line!
Always use the GetHuman Phone to call Hulu. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1367367 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1367367's own words
I am experiencing consistent "jitter" on NBC "DVR" programs. I use the DVR to capture NBC nightly news and This is Us. Both programs have several second delays between what I hear on audio, and what I see on the video. The voice is ahead of the video by about *-** seconds, so while I may be listening to someone talking that scene isn't even up on the video. This problem occurs so far only on NBC DVR items. Other programs from other stations are not a problem. I experience this problem on all devices including Windows ** computer, Apple TV, and IOS devices. My download speeds are over ** mbps...I have rebooted all devices. All are current with updates and operating systems. What to do? DVR is a bit pricey for this kind of problem.
GetHuman1367367 did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman1367367 fixed the problem
We are waiting for GetHuman1367367 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hulu customer problems.