I ordered a free trial under newpy**@Hotmail.Com with my visa as payment. Then cancelle...

GetHuman-newpy's customer service issue with Hulu from October 2018

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The issue in GetHuman-newpy's own words
I ordered a free trial under newpy**@Hotmail.Com with my visa as payment. Then cancelled at the end of the trial. My girlfriend, unknown to me, decided to sign me up for a trial as a gift. She used my gmail, *****@***.com and entered her Mastercard for the trial. Upon looking at her account statement, she discovered she was in fact charged for the account the same day she signed up for the trial. It's turned into a confusing mess and she wasn't yet prepared to commit to a subscription. She's asked me to request a refund. We really liked the service but she is upset her mastercard, with her name on it, got charged without her being allowed the * day free trial.
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Customer service issue
Reported by GetHuman-newpy
Oct 17th, 2018 - 3 mons ago
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GetHuman-newpy started working on this issue
Oct 17th, 2018 4:48pm