My boyfriend signed up for a free Trial of Hulu to try it out vs. our satellite. We fou...

GetHuman-saschrib's customer service issue with Hulu from October 2018

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The issue in GetHuman-saschrib's own words
My boyfriend signed up for a free Trial of Hulu to try it out vs. our satellite. We found that being as we can only get satellite internet where we live that the connection was not strong enough to enjoy was Hulu had to offer. He thought he had canceled it. I noticed that it was charging, and is still charging me. He tried to log in and cannot remember his password to Hulu or the email that he used. I am wondering if we can get a refund. We have not used the services since our month was up. It was been almost impossible to even talk to someone and it is extremely frustrating. The money is being taken out of my account, so that is why I am writing you instead of him.
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Customer service issue
Reported by GetHuman-saschrib
Oct 17th, 2018 - a mon ago
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GetHuman-saschrib started working on this issue
Oct 17th 12:45pm