HELP!! Please cancel my subscription and refund my money. Thank you

GetHuman-applesof's customer service issue with Hulu from October 2018

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To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-applesof's own words
Cancel after * day trial, please. ... I tried to find how to cancel our * day trial, but couldn't. My husband has been hospitalized, and I had to wait until I could leave his side, to go out and try to call. We loved your service, but now, we simply cannot afford to pay it. Could you please cancel our subscription right away and refund our payment. We're going to have expensive heart meds to buy. Our debut card no. is: **** **** **** **** Expires: *****. My Username is: O*****@***.com.*Thank you so very much for your kind consideration.
My husband has been hospitalized with serious heart problems, and we cant afford this now.
Please, cancel our subscription and refund our payment to our debit card.
My husband has been hospitalized with serious heart problems, and we cant afford this now.
I've been trying for days to cancel this.
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Hulu

Subscription
Customer service issue
Reported by GetHuman-applesof
Oct 17th, 2018 - a mon ago
I have an issue with Hulu too
Fixed
Seen by 8 customers so far
Similar issue to 25359 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman-applesof started working on this issue
Oct 17th 12:42pm
GetHuman-applesof indicated the issue is not fixed yet.
Oct 18th 7:00pm
GetHuman-applesof indicated the issue is not fixed yet.
Oct 18th 7:05pm
GetHuman-applesof indicated the issue is not fixed yet.
Oct 18th 7:06pm