Offered a month of hulu free for not canceling service. At that time i chose to do a fr...

GetHuman1335174's customer service issue with Hulu from October 2018

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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1335174's own words
Offered a month of hulu free for not canceling service. At that time i chose to do a free trial with live tv. I was charged and after * week trial live tv is no longer available on my account
GetHuman1335174 did not yet indicate what Hulu should do to make this right.
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Hulu

Customer service issue
Reported by GetHuman1335174
Oct 12th, 2018 - 2 mons ago
I have an issue with Hulu too
Fixed
Seen by 6 customers so far
Similar issue to 22876 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman1335174 started working on this issue
Oct 12th 9:27pm
GetHuman1335174 confirmed the issue is fixed. Hooray!
Oct 12th 9:28pm