My little brother has used my grandmas card to purchase a Hulu subscription. She saw a...

GetHuman-aubriyan's customer service issue with Hulu from October 2018

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The issue in GetHuman-aubriyan's own words
My little brother has used my grandmas card to purchase a Hulu subscription. She saw a Hulu purchase for $**.** from her September bank statement that she did not make. He has been making other purchases on her card so we are assuming he did it. His email is *****@***.com but we are not certain that’s the one he used for the account. The last * digits on her card are ****. The name on the card is Caroline Snyder. She would like the get the subscription cancelled, as well as like to know if she could get a refund for this purchase. Thank you!
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Customer service issue
Reported by GetHuman-aubriyan
Oct 12th, 2018 - 3d ago
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GetHuman-aubriyan started working on this issue
Oct 12th 2:00pm