We have the Hulu that we primarily use on our Roku Ultra. For the last two weeks we hav...

GetHuman-huntinfa's customer service issue with Hulu from October 2018

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The issue in GetHuman-huntinfa's own words
We have the Hulu that we primarily use on our Roku Ultra. For the last two weeks we have not been able to watch any show unless it is under ** minutes in length, and **% of our shows are over ** minutes. All other platforms like Netflix and Amazon Prime load all shows and movies normally. We have tried resetting everything* internet, the roku unit, logging out and back into hulu. Nothing seems to remedy this issue we are having and it is getting very irritating that we are paying for a service that we cannot use. We would like to see this issue fixed so we can continue watching our shows, and some kind of compensation for this lack of service we are paying for. Thank you.
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Customer service issue
Reported by GetHuman-huntinfa
Oct 12th, 2018 - 3 mons ago
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GetHuman-huntinfa started working on this issue
Oct 12th, 2018 1:56am