I have an account thru my daughter. I made my own a couple of month ago and didn't real...
GetHuman1311956's customer service issue with Hulu from October 2018
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The issue in GetHuman1311956's own words
I have an account thru my daughter. I made my own a couple of month ago and didn't realize I was being billed for that. I am paying for * accounts. I want to cancel mine.
GetHuman1311956 did not yet indicate what Hulu should do to make this right.
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How GetHuman1311956 fixed the problem
I explained the situation. Didn't realize I had been charged for * months. She looked into the account,saw that there was no activity and refunded for * months but needed authorization to refund the *th month. Got the authorization while I was on the phone, told me it would take *-* days to hit my bank account. Checked my bank account this morning and was totally refunded. She was a cool chick, we talked about shows while waiting for the authorization. Hulu customer service experience was AWESOME!!!
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