Logged out of our Hulu account and now trying to log back in it’s saying we have to pay...

GetHuman1221049's customer service issue with Hulu from September 2018

2 views
 | 
13131 similar
 | 
0 following
Help with my Hulu issue
First: share to improve GetHuman1221049's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221049's next move: talk to a Hulu rep without waiting on hold.
Always use the GetHuman Phone tocall Hulu. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1221049 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1221049's own words
Logged out of our Hulu account and now trying to log back in it’s saying we have to pay again for the subscription. We’ve already been charged so I will not be repaying. I would like to make sure we will not be charged again
GetHuman1221049 did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman1221049 fixed the problem
We are waiting for GetHuman1221049 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hulu email you?
This email address isn't valid
Follow this issue
See how GetHuman1221049 fixes it.
This email address isn't valid

Hulu

Customer service issue
Reported by GetHuman1221049
Sep 28th, 2018 - 21d ago
I have an issue with Hulu too
Not resolved
Seen by 2 customers so far
Similar issue to 13131 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1221049 started working on this issue
Sep 28th 2:41am