My billing date is October ** but it says my payments late. I even have a billing state...

GetHuman1219339's customer service issue with Hulu from September 2018

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The issue in GetHuman1219339's own words
My billing date is October ** but it says my payments late. I even have a billing statement on my bank account showing the funds were pulled. This isn’t the first time it’s happened. And I’m really pissed about it.
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Hulu

Customer service issue
Reported by GetHuman1219339
Sep 27th, 2018 - 3 mons ago
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Seen by 1 customer so far
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GetHuman1219339 started working on this issue
Sep 27th 7:45pm