This is the third attempt I've made to cancel my account. The last two times I was told...

GetHuman1193924's customer service issue with Hulu from September 2018

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The issue in GetHuman1193924's own words
This is the third attempt I've made to cancel my account. The last two times I was told it was successful yet I keep getting charged each month which I have to say is slightly better then when I used to get charged every ** days. Even worse I can't even use Hulu, when I login to my account I'm told I need to renew my subscription to watch anything, then what exactly am I paying for? I want my payment that was processed today refunded to my bank account and my Hulu account*subscription permanently cancelled because this is ridiculous, just a guess I'm probably owed * months worth of Hulu and I can't even watch it at all I want it to stop now and I'm not satisfied whatsoever I work too hard for my money to be taken from me with nothing in return
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Hulu

Customer service issue
Reported by GetHuman1193924
Sep 24th, 2018 - 2 mons ago
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GetHuman1193924 started working on this issue
Sep 24th 10:31pm