I had been sent an email that after my ** month discount was up, because I had be such...

GetHuman-jeromeza's customer service issue with Hulu from September 2018

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The issue in GetHuman-jeromeza's own words
I had been sent an email that after my ** month discount was up, because I had be such a valued customer, they would give me another ** months at the same $*.** a month. I contacted them to make sure, even though I tried Hulu live for a week, to watch the last Sharknado, they said I would still receive the continued discount. I looked at my account and found out it still says discount ends Sept **rd. I'll be billed $*.** on October **th. To be fixed, I'd like to know what's going on. Thank you
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Customer service issue
Reported by GetHuman-jeromeza
Sep 23rd, 2018 - 4 mons ago
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Sep 23rd, 2018 1:04am