My Hulu app is constantly buffering. It consistently tells me there is a playback error...

GetHuman-kduksa's customer service issue with Hulu from October 2018

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The issue in GetHuman-kduksa's own words
My Hulu app is constantly buffering. It consistently tells me there is a playback error. If I click out of the error message and go back into the tv show it will play for a few minutes and stop again. It cuts out every couple of minutes no matter if it’s a show or a movie. My internet connection is good and my other apps work on the tv. Sometimes the other apps may have to buffer but maybe twice during an entire show. Spectrum tells me it’s not my internet and I don’t know if it’s my tv or my app? Do I need to update Hulu somehow? This tv is about * years old it’s a Samsung. It’s been months of having this issue I finally stopped using Hulu this last spring. I tried again last night and it was the same issue so I switched back to Netflix or my Amazon*HBO app. Is there anything you can do to help me?

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Customer service issue
Reported by GetHuman-kduksa
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 21965 others
0 customers following this


GetHuman-kduksa started working on this issue
Oct 10th, 2018 5:08pm