I signed up for the Spotify student bundle and I have not been able to access my Hulu a...
GetHuman-cfussdan's customer service issue with Hulu from September 2018
Help with my Hulu issue
First: share to improve GetHuman-cfussdan's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-cfussdan to get a Hulu rep on the line!
Always use the GetHuman Phone tocall Hulu. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-cfussdan may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-cfussdan's own words
I signed up for the Spotify student bundle and I have not been able to access my Hulu account since the start of this week (********). Upon being prompted to re-sign in, the password box does not allow me to type anything in, it remains blank as I type and proceeds to give an error message saying my password is invalid. I am unable to view my account settings due to this issue. I do not want to be charged twice: once for your services AND for Spotify's services, that is why I subscribed to the Student Plan. Upon opening Hulu, I am prompted to start my free trial, watch a commercial, and sign up for one of your offered plans. I am confused by this due to my already having a plan, that I am paying for. I have updated my payment method for Spotify and cannot do the same for Hulu because I cannot sign in. Is this bundle no longer being offered and I was not notified? Please let me know what to do in order to resolve this issue. **Thank you.
GetHuman-cfussdan did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman-cfussdan fixed the problem
We are waiting for GetHuman-cfussdan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.