I signed up for the Spotify student bundle and I have not been able to access my Hulu a...

GetHuman-cfussdan's customer service issue with Hulu from September 2018

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The issue in GetHuman-cfussdan's own words
I signed up for the Spotify student bundle and I have not been able to access my Hulu account since the start of this week (********). Upon being prompted to re-sign in, the password box does not allow me to type anything in, it remains blank as I type and proceeds to give an error message saying my password is invalid. I am unable to view my account settings due to this issue. I do not want to be charged twice: once for your services AND for Spotify's services, that is why I subscribed to the Student Plan. Upon opening Hulu, I am prompted to start my free trial, watch a commercial, and sign up for one of your offered plans. I am confused by this due to my already having a plan, that I am paying for. I have updated my payment method for Spotify and cannot do the same for Hulu because I cannot sign in. Is this bundle no longer being offered and I was not notified? Please let me know what to do in order to resolve this issue. **Thank you.
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Customer service issue
Reported by GetHuman-cfussdan
Sep 21st, 2018 - 6 mons ago
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GetHuman-cfussdan started working on this issue
Sep 21st, 2018 3:11pm