I cannot reset my password. I forgot it, used their link, got an email to reset passwo...

GetHuman1165303's customer service issue with Hulu from September 2018

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The issue in GetHuman1165303's own words
I cannot reset my password. I forgot it, used their link, got an email to reset password, clicked on that link and it took me to a new account signup, not a reset password. Tried this * times across many days. It is an unending loop. I am ready to demand a refund because the service is unusable and clearly the business does not gave its wires straight for simple online fixes. I want to talk to a live human being with the ability to fix the problem and assure me that it won't keep happening.
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Hulu

Customer service issue
Reported by GetHuman1165303
Sep 19th, 2018 - 6 mons ago
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Timeline
GetHuman1165303 started working on this issue
Sep 19th, 2018 1:32pm