I cannot reset my password. I forgot it, used their link, got an email to reset passwo...

GetHuman1165303's customer service issue with Hulu from September 2018

1 view
8988 similar
0 following
Help with my Hulu issue
First: share to improve GetHuman1165303's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1165303 to get a Hulu rep on the line!
Always use the GetHuman Phone tocall Hulu. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1165303 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1165303's own words
I cannot reset my password. I forgot it, used their link, got an email to reset password, clicked on that link and it took me to a new account signup, not a reset password. Tried this * times across many days. It is an unending loop. I am ready to demand a refund because the service is unusable and clearly the business does not gave its wires straight for simple online fixes. I want to talk to a live human being with the ability to fix the problem and assure me that it won't keep happening.
GetHuman1165303 did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman1165303 fixed the problem
We are waiting for GetHuman1165303 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hulu email you?
This email address isn't valid
Follow this issue
See how GetHuman1165303 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1165303
Sep 19th, 2018 - 6 mons ago
I have an issue with Hulu too
Not resolved
Seen by 1 customer so far
Similar issue to 8988 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1165303 started working on this issue
Sep 19th, 2018 1:32pm