Hulu charged me when I've been trying to cancel my free subscription for days and it won't let me access my account

GetHuman-smithdes's customer service issue with Hulu from September 2018

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Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
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To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-smithdes's own words
Cancel subscription before it charged me. ... I've been trying to cancel my Hulu subscription for days and Everytime I do I click to go to my account and it says *** bad request. I can't access my account at all and I needed it cancelled before it charged me. I'm not very happy about this at all. I've been having trouble with hulu ever sign I signed up for a free trial. I can't even access my account to see what email I even used. I'm pissed and I want a refund if it charged me.
I'm pretty sure I got charged for the subscription because I haven't been able to access my account to cancel before it did.
I want my refund back. I've been trying to cancel this subscription from days and can't because I cannot access my account to cancel it before my free trial was up.
Just this month.
I cannot access my account to try anything.
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Customer service issue
Reported by GetHuman-smithdes
Sep 19th, 2018 - 6 mons ago
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GetHuman-smithdes started working on this issue
Sep 19th, 2018 5:26am