Account suddenly has age restrictions for certain shows (I’m single and live alone, no...
GetHuman-kimnr's customer service issue with Hulu from September 2018
Help with my Hulu issue
Tip from another customer
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The issue in GetHuman-kimnr's own words
Account suddenly has age restrictions for certain shows (I’m single and live alone, no reason to use age restrictions) Can’t login, to change these settings. Tried recovering email and password but login info still won’t work. NO CUSTOMER SUPPORT BY PHONE. Hulu help page says “contact us!” if these things don’t work but there is no method of contact.
GetHuman-kimnr did not yet indicate what Hulu should do to make this right.
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How GetHuman-kimnr fixed the problem
My DOB wasn’t in their system yet, somehow this changed my settings. I was unable to login because I had signed up through iTunes, and my email had to be verified by customer support before I could login. * I called for support was **********
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