I started your free trial for premium services on ********. I cancelled the service on...

GetHuman1128918's customer service issue with Hulu from September 2018

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The issue in GetHuman1128918's own words
I started your free trial for premium services on ********. I cancelled the service on ******** after I changed the password because I didn’t even use the service but a few days in the beginning. I have Dish network and get a majority of your content on demand there so I didn’t see the use in keeping it. After I cancelled online, it confirmed and then routed me back to login because the account was cancelled. I just saw the charge go through on my bank account and looked over my bank statements. You have charged me $**.** the past two months after I have already cancelled your services and have not used your product. Please advise. I am a ** year old college graduate. I am very tech savvy and know I cancelled properly as stated in your terms upon sign up. Please refund my account and remove my information from your system.

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Hulu

Customer service issue
Reported by GetHuman1128918
Sep 11th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 7046 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account

Timeline

GetHuman1128918 started working on this issue
Sep 11th, 2018 5:16pm
GetHuman1128918 indicated the issue is not fixed yet.
Sep 12th, 2018 1:59pm

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