Good morning, I wanted to reach out due to something that happened this morning. My kid...

GetHuman-lbarisan's customer service issue with Hulu from September 2018

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The issue in GetHuman-lbarisan's own words
Good morning, I wanted to reach out due to something that happened this morning. My kids were watchig he movie UP when a commercial came on. I didn’t notice it at first, but when I did it was almost too late! It was actually a movie trailer for a very scary movie involving a nun. I do not know the name of this movie. It is extremely disappointing that you would allow such a scary ad to be intertwined with a children’s movie. We recently began our Hulu membership but I’m not sure we will continue due to this if I cannot trust that Hulu will take the proper steps to ensure my kids are not seeing something inappropriate. I would appreciate a timely response. Thank you. You may call or email. Liz Barisano****-***-****

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Hulu

Customer service issue
Reported by GetHuman-lbarisan
Sep 7th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 6194 others
0 customers following this

Timeline

GetHuman-lbarisan started working on this issue
Sep 7th, 2018 12:39pm