Unable to watch hulu because you have account on hold

GetHuman1085957's customer service issue with Hulu from September 2018

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GetHuman1085957's next move: talk to a Hulu rep without waiting on hold.
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Before contacting them, items GetHuman1085957 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1085957's own words
The problem: Unable to watch hulu because you have account on hold
GetHuman1085957 did not yet indicate what Hulu should do to make this right.
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Hulu

Customer service issue
Reported by GetHuman1085957
Sep 3rd, 2018 - a mon ago
I have an issue with Hulu too
Not resolved
Seen by 5 customers so far
Similar issue to 5298 others
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Timeline
GetHuman1085957 started working on this issue
Sep 3rd 2:41pm